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SHIPPING METHOD

OPTIONS

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What mode of transport would you like your shipping fee applied towards?

USPS Ground: 2-8 days via ground transportation (shipping fee auto estimated at checkout).  We will only ship non-perishable goods (non-plant items) via Ground mode.  If you orders items that are mixed (plant/non-plant, we may ship out non-plant items separately via Ground).

USPS Priority: 1-3 days usually via air transportation (shipping fee auto estimated at checkout)

USPS Express: Next day - 2-day air (guaranteed service). $50 buffer on top of your shipping fee.

UPS Ground: 2-8 days via ground transportation (shipping fee auto estimated at checkout).  We will only ship non-perishable goods (non-plant items) via Ground mode.  If you orders items that are mixed (plant/non-plant, we may ship out non-plant items separately via Ground).

UPS 2-3 Air: 2-3 days usually air transportation (shipping fee auto estimated at checkout)

UPS Next Day Air: Next day air (guaranteed service). $50 buffer on top of your shipping fee.

USPS Coronavirus ALERT: As a result of the ongoing COVID-19 emergency, for certain packages, USPS may take longer than usual to arrive. Priority Mail Express next-day service is unaffected.

UPS Coronavirus ALERT: Effective April 5, 2021 the UPS Service Guarantee was reinstated only for UPS Next Day Air® services.  Service guarantee remains suspended for all other UPS shipments.

Shipping is based on an estimate due to too many variables (height, weight, size, etc). Excess shipping fee will be refunded after selected shipping/handling charges have been calculated.  Refund will be process upon shipping and tracking # will be automatically sent to your email (please check your spam folder).

Shipping

If you are in a cold climate region, please order a Heat Pack and consider upgrading to Next Day Shipping to minimize cold damage that may result from adverse weather conditions.
Please note that we cannot be responsible for any shipping delays or damage due to inclimate weather .

Returns

Our customers love our plants and seldom return them. However, we'll be happy to help if you find our products below expectations.
Please read our return policy here.