LOST/STOLEN AFTER DELIVERY
If your package shows as delivered by the carrier but hasn't
arrived, kindly check in and around your home, with neighbors, or at your
building's front desk. If 24 hours elapse and your order still hasn't been
located, please contact the carrier using your tracking number for assistance
in resolving the shipment issue.
WEATHER
Plants are perishable items. We highly recommended
adding a heat pack to your order during winter and shipping next day air to
minimize any stress or delays. Please do due diligence in assessing your
weather condition before ordering.
Do reach out to us with any questions or clarification
before ordering.